Why is my account suspended on Repeat?
At Repeat, we strive to maintain a fair and enjoyable environment for all users. Account suspension is a measure taken when there is a violation of our Terms of Service or Community Guidelines. If you find that your account has been suspended, it's essential to understand why this action was taken and what steps you can take to resolve the issue.
Common Reasons for Account Suspension:
1. Multiple Alternate Accounts:
Creating and using multiple alternate accounts (alt accounts) is strictly prohibited on Repeat. Alt accounts can be used to exploit the system for personal gain or to manipulate scores unfairly. If you've been found to have multiple accounts, your main and alt accounts may face suspension.
2. Country Included in Sanctions:
In adherence to legal and regulatory requirements, Repeat may enforce sanctions that restrict access to users from certain countries. If your country falls under such sanctions, your account may be suspended until the restrictions are lifted.
3. Paypal Sharing:
Sharing or transferring PayPal accounts between users violates our terms of service. Any attempts to share PayPal accounts for monetary transactions related to Repeat activities can lead to account suspension.
4. Using Unauthorized Game IDs/Accounts:
Using someone else's game ID or account without proper authorization is considered a violation of our policies. Each user should only use their own legitimate game ID or account for participating in games and tournaments on Repeat.
5. Smurfing, Cheating, or Manipulating Scores:
Engaging in smurfing (playing at a lower skill level than your actual ability), cheating or intentionally playing with someone who is cheating, or manipulating scores by deliberately altering matches to obtain higher scores than normal in any way undermines the integrity of our platform. Such actions are strictly prohibited and may result in immediate suspension of your account.
6. Credit Card Fraud: Engaging in credit card fraud, including using stolen credit cards for transactions, is a serious violation of our terms of service and will result in account suspension or banning.
7. Explicit/Inappropriate Banners/Profile Photos: Displaying explicit or inappropriate content in banners or profile photos is not allowed and may lead to account suspension.
8. Rude Behavior Towards Other Users and Repeat Staff: We value respect and professionalism in all interactions on our platform. Rude behavior towards other users or Repeat staff is not tolerated and may result in account suspension.
9. Trying to Verify Multiple Repeat Accounts: Attempting to create and verify multiple accounts is against our terms of service and may lead to account suspension.
10. False Identification/Identity Fraud: Kindly be informed that we have a system in place to verify the authenticity of submitted IDs, ensuring they are genuine and unaltered, without artificial intelligence intervention. Should any violation be detected, your account may face indefinite suspension or banning.
If you believe your account has been suspended in error or have any questions regarding the suspension, please reach out to our support team. We're here to assist you and ensure that your gaming experience on Repeat is enjoyable and fair for everyone.
Remember, maintaining a respectful and honest gaming environment benefits all users and contributes to a thriving community.