How can I contact Support?
In an effort to streamline our support and provide more comprehensive solutions, we have consolidated all our help resources into our Knowledge Base. Here's how you can reach out to our support staff:
1. Visit Our Knowledge Base: You'll find a comprehensive set of articles and resources on our Knowledge Base which can help answer your queries. It covers a wide range of topics from account setup, game specifics, payment details, and much more.
Access the Knowledge Base here:
2. Submit a Support Ticket: If you are unable to find a solution in the Knowledge Base, you can submit a support ticket. To submit a ticket:
- Navigate to our Knowledge Base.
- Click on the "Submit a Request" button and fill out the form with your query.
We aim to respond to all tickets as quickly as possible, and this method ensures your query won't get lost in the shuffle.
Please note: We no longer offer live chat support via our website, support via email, or support through our Discord channel. The most efficient way to get support is through our Knowledge Base and the ticketing system.